We are at your service

A satisfied customer is a relaxed costumer. We strive to live by example and take pride in our customer service experience that exemplifies brainLight’s motto of holistic relaxation. 


Dear brainLight-customers,

We have always highly regarded technological innovation and top-class products.

Our customers, however, are even more important to us! For this reason we have created a customer service center that is so much more than “just another contact center”. Our customer service representatives take great care in ensuring your satisfaction and addressing your concerns exclusively.

Please feel free to contact us with any questions you may have. We would be happy to help you with any problems you may have, hoping to leave you a happy and very satisfied customer.

With warmest wishes,

Customer Service



By e-mail

Send an e-mail to the brainLight-customer service center
We'll get back to you as soon as possible.

By phone

Service-hotline: 0049 06021 / 5907-10
Monday to Friday: 9 am. - 5 pm.
Our hotline will not be available during national German holidays.
Via live chat

Chat with one of our service consultants
Monday to Friday: 9 am. - 5 pm.